Refund Policy
Skincare is personal. If a product isn't right for your skin, send it back — opened, half-used, no questions.
14-day return window
You have 14 days from delivery to request a return. Refunds go back to the original payment method within 7 working days of us receiving the item.
How to return
- Email hello@yuriskinofficial.com with your order ID and a one-line reason
- We'll schedule a free reverse pickup from your address (1-3 working days)
- Refund processed within 7 working days of pickup
- UPI / card: refund to original method. COD: refund via UPI or bank transfer (we'll ask).
Partial returns from bundles
If you bought a routine bundle and want to return just one product, that's fine — you'll be refunded the bundle's per-item value (not the standalone price). Email us; we'll do the maths.
Damaged or wrong item
Report damaged or wrong-item deliveries within 48 hours of delivery (a photo helps us file with the courier) and we'll replace it at our cost. No back-and-forth.
What we can't refund
- Products opened more than 30 days ago (skincare safety)
- Free gifts that came with bundles (you can return them too, but their value is deducted from the refund)
- Custom-engraved items or limited drops (will be marked at checkout)
Allergy guarantee
Every formula is dermatologically tested, but skin reactions still happen. If you develop an allergic reaction within 7 days, we'll refund AND cover your derm consultation up to ₹1,500. Email us with a derm note.